NHTSA Complaint #10920090 — 2016 HONDA CIVIC

ME AN MY BOYFRIEND ALMOST GOT INTO AN ACCIDENT WHEN THE ENGINE OF OUR VEHICLE STOPPED WORKING IN THE MIDDLE OF THE HIGHWAY. LUCKILY WE WERE ABLE TO PULL OVER AT THE LAST SECOND WHEN THE ENGINE ACTUALLY STOPPED. WE WERE STILL IN A DANGEROUS AREA AND I COULDN'T EVEN DESCRIBE TO AAA WHERE WERE. FORTUNATELY A TOW TRUCK DRIVER WAS PASSING BY AND SAW US ON THE SIDE OF THE ROAD AND STOPPED TO HELP US. JUST TO GIVE SOME BACK STORY MY BOYFRIEND WAS READING AN ARTICLE ABOUT A RECALL FOR THE PISTON RING/CLIP AFFECTING THE ENGINE ON THE 2016 HONDA CIVICS AND WE IMMEDIATELY WENT TO OUR DEALERSHIP AND HAD THE CAR INSPECTED. WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THERE WAS NOT A RECALL ON THE VEHICLE. LATER ON WARNING LIGHTS IN THE CAR STARTED TO TURN ON INCLUDED THE BRAKE AND ENGINE LIGHT. WE HAD A WORKER AT AUTOZONE CHECK THE LIGHTS WITH ONE OF THEIR TOOLS AND WERE TOLD THE LIGHTS MAY HAVE BEEN TURNED OFF IN THE INITIAL INSPECTION OF THE VEHICLE PRIOR TO OUR PURCHASE. WE WENT BACK TWICE SPEAKING TO THE MANAGER AND SERVICE TEAM AND WERE TURNED AWAY WITH A LIST OF ALL OF THE LIGHTS ON IN THE VEHICLE WITH NO REMEDY TO FIX ANY OF THE ISSUES. WHEN WE BROUGHT UP THE RECALL AGAIN WE WERE TOLD OUR CAR DID NOT FALL UNDER IT. BECAUSE OF THEIR NEGLIGENCE I AND MY BOYFRIEND COULD AVE LOST OUR LIVES IN AN ACCIDENT ON THE HIGHWAY. WE BOUGHT THE CAR MAY 2016 AND THE RECALL WAS ISSUED FEBRUARY 2016 AND WAS STILL OPEN AT THE TIME OF PURCHASE CONSIDERING THE PARTS TO FIX THE PISTON PROBLEM WOULD NOT BE AVAILABLE UNTIL SUMMER. SO WE WERE SOLD A CAR WITH AN OPEN RECALL AND THE ISSUE WAS NOT FIXED PRIOR TO PURCHASE. NOW I AM STRANDED WITHOUT A CAR BECAUSE THE ENGINE HAS SUSTAINED DAMAGE DUE TO THIS ISSUE. I WANT MY MONEY BACK AND I NO LONGER WANT THIS FAULTY AND UNSAFE VEHICLE, AND I DO NOT TRUST HONDA TO FIX THE ISSUE. WE NEED YOUR HELP NHTSA!