NHTSA Complaint #10918932 — 2008 FORD ESCAPE

I OWN A 2008 FORD ESCAPE. MY WIFE WAS AT WORK AND WHEN SHE STARTED TO DRIVE HOME NOTICED THE STEERING WHEEL DIFFICULT TO STEER. LUCKILY SHE WAS DRIVING STRAIGHT ON THE HIGHWAY ON THE WAY HOME. SHE DID NOTICE VIBRATION OF THE STEERING WHEEL. I TOOK IT FOR A TEST DRIVE AND NOTICED IT WAS VERY DIFFICULT TO STEER OR TURN AT LOW SPEEDS. ALSO THE STEERING/POWERTRAIN WRENCH LIGHT HAD COME LIT. IT WAS EVIDENT THE STEERING ASSIST HAD MALFUNCTIONED. AFTER SOME RESEARCH I BECAME AWARE OF AN ELECTRIC POWER ASSIST SAFETY RECALL ON 2008-2011 FORD ESCAPES. WHICH IS THE EXACT SAME ISSUE I'M HAVING ON MY 2008 FORD ESCAPE. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT ACCORDING TO THE VIN NUMBER THERE WAS NO RECALL ANNOUNCED FOR MY VEHICLE. THIS MAKES EXACTLY NO SENSE TO ME BECAUSE ITS THE EXACT SAME ISSUE AND VEHICLE FOR WHICH THE RECALL WAS MADE. I'M BASICALLY ON MY OWN TO FIX AT THIS POINT. *TR