NHTSA Complaint #10917838 — 2016 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	10917838
Vehicle	2016 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	August 30, 2016
Date Filed	October 21, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/04/17*LJ CONSUMER STATED CAR HAS FAILED MECHANICALLY 7 DIFFERENT TIMES. DEALERSHIP COULD NOT LOCATE THE PROBLEM. CARS TRANSMISSION SLIPS OUT OF DRIVE INTO MANUAL WITHOUT IT SHOWING UP ON THE SHIFTERS LED SYMBOLS PANEL FORCING ONE TO MOVE OFF THE HIGHWAY AND PLACING THE CAR FROM DRIVE TO PARK AND THEN BACK INTO DRIVE BEFORE THE CAR WILL MOVE. DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. UPDATED 9/5/18*JB

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