NHTSA Complaint #10917093 — 2013 FORD EXPLORER

SOON AFTER THE PURCHASE, THERE WAS A BURNT METAL/EXHAUST SMELL IN THE INTERIOR OF THE EXPLORER WHEN THE DRIVER ACCELERATED TO PASS A CAR, GET ONTO THE INTERSTATE, OR SOMETHING SIMILAR AND THEN LET OFF THE ACCELERATOR. THE FIRST TIME IT HAPPENED, WE THOUGHT THE VEHICLE WAS ON FIRE AND PULLED OFF ONTO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VEHICLE. WE HAVE TO OPEN WINDOWS TO FLUSH OUT THE SMELL. AT FIRST, IT SEEMED THAT "RECIRCULATE" WOULD HAVE TO BE ON, BUT IN TIME IT DID NOT MATTER WHETHER IT WAS ON OR OFF. WHEN DRIVING IN TRAFFIC, WE DETECT EXHAUST SMELL AT ALL TIMES. TURNING ON "RECIRCULATE" HAS NO EFFECT. I HAVE ASTHMA, AND IT HAS BEEN WORSENING SINCE WE BOUGHT THE EXPLORER. I AM NOT A SMOKER. I NOW REFUSE TO RIDE IN THE EXPLORER AND AM DEMANDING THAT WE GET RID OF IT. *TR