NHTSA Complaint #10916059 — 2016 AUDI Q5

ON AUGUST 11, 2016 I PURCHASED FROM AUDI TYSONS CORNER, LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA 22182, A 2016 AUDI QUATTRO FOR $42,040.00 [EXHIBIT F]. I TRADED IN MY 2007 BMW X3 [EXHIBIT I] FOR $5,000 (I SIGNED THE TITLE OVER TO AUDI TYSONS CORNER ON SAME DATE) WITH A REMAINING BALANCE FOR THE AUDI TO BE PAID IN CASH $39,425.92; WHICH I PAID IN FULL BY PERSONAL CHECK ON SAME DATE [EXHIBIT E]. THE AUDI HAD 10,376 MILES ON IT AT TIME OF PURCHASE [EXHIBIT H] AND LO JACK [EXHIBIT G]. IT HAS BEEN OVER TWO MONTHS AND I STILL HAVE NOT RECEIVED THE TITLE TO THE VEHICLE FROM AUDI TYSONS CORNER. EACH TIME I HAVE ASKED THE MANAGER, [XXX], WHEN I WILL RECEIVE MY TITLE FOR THE 'PAID IN FULL' VEHICLE I KEEP GETTING A DIFFERENT DATE / RUN AROUND. AS YOU CAN SEE FROM EXHIBITS A THRU C THAT ARE ATTACHED. I AM REACHING OUT TO NHTSA FOR ASSISTANCE ON OBTAINING MY TITLE FROM AUDI TYSONS CORNER, AND REQUESTING THAT A FULL INVESTIGATION BE CONDUCTED REGARDING THE DEALERSHIP, BUSINESS PRACTICES AND SALES PRACTICES OF AUDI TYSONS CORNER. ON OCTOBER 13TH AT APPROXIMATELY 5:15PM I LEFT A VM FOR THE GENERAL MANAGER OF AUDI TYSONS CORNER, [XXX], REGARDING THE ISSUE OF NOT HAVING RECEIVED THE TITLE TO THE CAR I HAVE PAID IN FULL FOR AND REQUESTING HIM TO INVESTIGATE THE MATTER FOR ME. I INFORMED [XXX] THAT I WOULD BE FILING A COMPLAINT WITH NHTSA AND THE DOJ. AT THIS TIME, I HAVE NOT RECEIVED A RESPONSE FROM [XXX]. I HAVE ALSO INCLUDED FOR YOUR REFERENCE THE FOLLOWING: EXHIBIT D: COPY OF CREDIT SCORE FOR VIRGINIA CORNELL ' EXCELLENT RATING; EXHIBIT J: COPY OF RECEIPT FOR MONEY PAID FOR TRANSFER OF LICENSE PLATES; AND EXHIBIT K: COPY OF 'WE OWE' OF MISSING CARGO COVER AT TIME OF PURCHASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR