NHTSA Complaint #11655859 — 2016 AUDI Q5

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11655859
Vehicle 2016 AUDI Q5
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Vehicle: 2016 Audi Q5 2.0 Premium Plus Date of Incident: March 31, 2025 I was in a front-end collision at approximately 20–25 mph when I struck a concrete pole. The impact was hard enough to severely damage the vehicle—the pole intruded deep into the engine bay, fluids leaked, and the front end was totaled. Despite this, none of the airbags deployed. As a result, I sustained multiple injuries: Severe bruising across my chest and stomach from the seatbelt A head injury and forehead swelling from hitting the steering wheel Persistent pain in my neck, chest, and abdominal area since the accident I have photo evidence of the injuries and damage, and family members who witnessed my condition via FaceTime shortly after the crash. I have checked both the NHTSA and Audi recall databases using my VIN, and there are no open recalls listed for this vehicle. I was never notified of any safety concerns or service requirements regarding the airbags. This is extremely concerning and I believe the airbag system may have failed in a situation where it was clearly needed. Please investigate this issue, as it poses a serious risk to driver safety.

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