NHTSA Complaint #10915328 — 2010 CHEVROLET EQUINOX

WASN'T INFORMED ABOUT THE EXCESSIVE OIL CONSUMPTION. LETTER NEVER MADE IT TO MY HOUSE. EXCESSIVE OIL CONSUMPTION HAS CAUSED THE CATALYTIC CONVERTER TO FAIL PREMATURELY . CHEVY ISSUED A SPECIAL WARRANTY BUT IT DISQUALIFIES YOU IF YOU HAVE MORE 120K MILES. CHEVY HAS KNOWN ABOUT THIS ISSUES SINCE 2011 BUT INTENTIONALLY WAITED TO ISSUE SPECIAL BULLETIN BECAUSE THEY WANTED TO DISQUALIFY AS MANY PEOPLE AS POSSIBLE.. THE SERVICE REP TOLD ME SINCE I DIDN'T PAY THE PREVIOUS REPAIR (WHICH WERE MANUFACTURER DEFECTS) THAT I AM BASICALLY RESPONSIBLE FOR THE REPAIRS. THIS CAR HAS HAD OVER 4 MAJOR REPAIRS THAT WERE DUE TO MANUFACTURER DEFECTS BUT THE REP IS SAYING THAT SINCE I'M THE ORIGINAL OWNER THEY WON'T ASSIST ME. I TOLD HER THE ISSUE IS WITH THE CAR, IT HAS NOTHING TO DO WITH THE OWNERSHIP WHICH IS WHY YOU'RE ISSUING ALL THE SPECIAL WARRANTIES. NONE OF THE MAJOR REPAIRS THAT WERE DONE ON THIS CAR ARE LISTED IN THE VEHICLE HISTORY REPORT ON CARFAX OR ON THE GM OWNER SITE WHERE IT STATES THAT SUCH REPORTS WILL APPEAR. I GOT THE SERVICE REPORT FROM THE DEALERSHIP WHEN I SAW THE SALES ASSOCIATE WITH IT. I TOLD THE REP HAD THE INFORMATION ABOUT THE EXCESSIVE OIL CONSUMPTION BEEN LISTED ON MY CHEVY PROFILE I WOULD HAVE HAD THE ISSUE FIXED THUS SAVING THE CATALYTIC CONVERTER. SHE STILL CLAIMED IT WAS SENT. THE CATALYTIC CONVERTERS NEED TO BE RECALLED WITHOUT EXCEPTION. HONDA REPLACED MY CRACKED MY ENGINE BLOCK NO QUESTIONS ASKED! THEY HAVE HONORED EVER WARRANTY I'VE EVER HAD AND FIXED EVERY MANUFACTURER DEFECT WITHOUT DRAMA. I CANNOT SAY THAT ABOUT CHEVY. THEY HAVE CAUSED ME NOTHING BUT STRESS OVER ISSUES THEY CREATED AND HAVE GOTTEN AWAY WITH IT AND TODAY I JUST LEARNED THAT MY CAR NOW HAS A FUEL PUMP RECALL.