NHTSA Complaint #10913970 — 2016 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10913970
Vehicle	2016 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	August 22, 2016
Date Filed	October 5, 2016
Mileage	9,530 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.

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