NHTSA Complaint #10913958 — 2016 RAM 1500

OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.