NHTSA Complaint #10913634 — 2001 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	10913634
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	June 15, 2016
Date Filed	October 4, 2016
Mileage	111,759 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT ANY SPEED, AN UNUSUAL NOISE WAS HEARD UNDERNEATH THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME UNDERNEATH THE FRONT END OF THE VEHICLE WAS BADLY RUSTED AND WAS CONSIDERED UNSAFE TO DRIVE. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS COMING FROM PARTS OF THE FRAME THAT WERE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,759. THE VIN WAS UNAVAILABLE.

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