NHTSA Complaint #10911278 — 2016 FORD EXPLORER

DRIVING DOWN THE ROAD AT 45 MPH WHEN THE ENGINE RPM'S DROPPED BELOW 1,000 AND I LOST ALL THROTTLE CONTROLS. I HAD TO SHIFT INTO N AND COAST INTO THE MEDIAN. ONCE STOPPED, I TURNED THE VEHICLE OFF AND ON AGAIN BUT STILL HAD NO THROTTLE CONTROLS. VEHICLE HAS 6,700 MILES AND THE DEALER SAYS THE PROBLEM WAS A SOFTWARE GLITCH THAT THEY KNEW ABOUT AND WERE GOING TO FIX AT MY 7,000 MILE SERVICE. I WAS LUCKY I WAS NOT ON THE FREEWAY WHEN THIS HAPPENED. IF FORD KNOWS ABOUT THIS GLITCH IT SHOULD BE FIXED RIGHT AWAY!