NHTSA Complaint #11658930 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11658930 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 121,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, while attempting to make a left or right turn, there was a popping sound coming from the steering wheel. Additionally, while driving on the highway at 70 MPH, the vehicle failed to exceed 70 MPH. The contact stated that there was an abnormal burning odor entering the cabin of the vehicle with the TPMS warning light illuminated. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.
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