NHTSA Complaint #10910040 — 2012 CADILLAC SRX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10910040
Vehicle	2012 CADILLAC SRX
Component	STRUCTURE:BODY
Date of Incident	November 23, 2015
Date Filed	September 27, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

WHEN IT RAINS THE CLOSED SUNROOF DRAINS INTO BOTH FLOOR BOARDS OF THE CAR, AND INTO THE BACK HATCH FLOORBOARD WHETHER DRIVING OR STATIONARY. SOAKING MY FEET WHILE DRIVING. THIS HAS ALSO CAUSED THE ELECTRICAL SYSTEM THAT CONTROLS THE LIFTGATE TO GO OUT AND IT WILL NOT OPEN EVEN MANUALLY. IT SATURATES THE FLOOR AND IS CAUSING MOLD TO GROW UNDERNEATH THE CARPET WHICH I WOULD THINK IS A HEALTH RISK ESPECIALLY FOR OWNERS LIKE ME WHO HAVE A CHILD WITH ASTHMA. THIS HAPPENS EVERY TIME IT RAINS OR I WASH MY CAR. IT HAS BEEN A PROBLEM FOR ALMOST A YEAR.

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