NHTSA Complaint #10909855 — 2016 HONDA CIVIC

I PURCHASED MY 2016 CIVIC EX IN NOVEMBER 2015. VERY SOON AFTER I NOTICED 4 NOTIFICATIONS ON THE TOUCHSCREEN REGARDING BRAKE SYSTEM FAILURE. I BROUGHT THE VEHICLE IN TO THE SERVICE DEPARTMENT AND WAS TOLD THOSE NOTIFICATIONS WERE FROM MANUFACTURING AND WERE MOST LIKELY NOT CLEARED DURING INTAKE WALKTHROUGH. IN JUNE I STARTED NOTICING A RELAY CLICKING NOISE COMING FROM UNDER THE STEERING COLUMN THAT PERSISTED WHILE DRIVING. IT HAPPENS WHILE THE VEHICLE IS IN MOTION, OR WHEN I REMOVE MY FOOT FROM THE BRAKE PEDAL WHILE AT A STOP. AS SOON AS I DEPRESS THE BRAKE PETAL THE CLICK STOPS. AS OF TODAY I HAVE HAD MY VEHICLE IN FOR SERVICE 4 TIMES TO CORRECT THE ISSUE AND IT CONTINUES. FIRST THEY REPLACED THE BRAKE LIGHT SWITCH AND AS SOON AS I LEFT THE PARKING LOT THE VEHICLE BEGAN CLICKING. THEY REPLACED THE VSA MODULATOR AND INSISTED THE CLICKING HAD CEASED. THE CLICKING BEGAN AS SOON AS I LEFT THE DEALERSHIP. THE THIRD TIME THE SERVICE TECHS WERE UNABLE TO DUPLICATE AND THEREFORE NOT ABLE TO INVESTIGATE OR REPAIR. CLICKING BEGAN AS SOON AS I LEFT THE DEALERSHIP AND CONTINUED THERE AFTER. AGAIN THE 4 BRAKE FAILURE NOTIFICATIONS APPEARED ON THE TOUCHSCREEN SO I RETURNED TO THE DEALERSHIP WITH THE VEHICLE. EVERY REPAIR ATTEMPT HAS BEEN SOMETHING TO DO WITH THE BRAKING SYSTEM AND I CONTINUE TO HAVE BRAKE FAILURE NOTIFICATIONS AND AN ISSUE THE TECHS ARE UNABLE TO REPAIR. I DO NOT FEEL SAFE CONTINUING TO DRIVE MYSELF AND MY CHILDREN IN THIS VEHICLE. *TR