NHTSA Complaint #10909540 — 2000 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10909540
Vehicle 2000 FORD WINDSTAR
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I JUST RECEIVED NHTSA SAFETY RECALL 15V-608.THIS IS AS LEAST THE THIRD "URGENT SAFETY NOTICE" ON MY VEHICLE FOR A REAR AXLE PROBLEM (AT THIS POINT I CALL THIS A CLEAR DEFECT). FORD HAS BEEN ABLE TO AVOID REPLACING THE DEFECTIVE REAR AXLE FOR YEARS AND ALLOWED TO INSTALL REINFORCEMENT BRACKETS (A BAND-AID APPROACH), EVEN AFTER ADMITTING THE REINFORCEMENT BRACKETS MAY HAVE BEEN INSTALLED IMPROPERLY AS WELL. WHEN I BROUGHT MY VEHICLE FOR THE LAST SAFETY RECALL FORD MADE LIGHT OF THE ISSUE AND SAID THE BRACKETS "LOOKED OK". OBVIOUSLY FROM THE NEW NOTICE THINGS ARE NOT "OK". I WILL HAVE IT CHECKED AGAIN BUT I HAVE LITTLE FAITH IN FORD DOING THE RIGHT THING. FORD SHOULD BE REQUIRED TO REPLACE MY REAR AXLE AT NO COST, I SHOULDN'T HAVE TO PAY $300 TO REPLACE THEIR DEFECTIVE PARTS. IF THIS AXLE SHOULD CRACK AND CAUSE ANY DAMAGE OR INJURY I GUARANTEE LEGAL ACTION AGAINST ANYONE THAT I CAN HOLD RESPONSIBLE FOR THIS ISSUE. THANK YOU. *TR

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