NHTSA Complaint #10909374 — 2013 FORD EXPLORER

MY WIFE WAS DRIVING AND I WAS IN THE PASSENGER SEAT. WE WERE DRIVING ON THE FREEWAY IN THE NUMBER 1 LANE AT ABOUT 65 MPH. WE FELT A JOLT, THE WRENCH WARNING LIGHT IMMEDIATELY CAME ON STATING "SEE OWNER'S MANUAL". THE VEHICLE LOST ACCELERATION, THE GAS PEDAL WAS NOT WORKING AND THE VEHICLE WOULD NOT ACCELERATE. WHILE THE VEHICLE STILL HAD FOWARD MOMENTUM, MY WIFE HAD TO QUICKLY CROSS SEVERAL LANES TO AVOID BEING HIT FROM OTHER VEHICLES SO THAT WE WOULD NOT GET STUCK IN THE MIDDLE OF THE FREEWAY. WE WERE ABLE TO COAST OFF THE FREEWAY AND STOP. THE VEHICE WAS PLACED IN PARK AND SHE SHUT THE ENGINE OFF. AFTER APPROX 5 MINUTES, WE RESTARTED THE VEHICLE, THE WARNING LIGHT WAS GONE, THE VEHICLE OPERATED AS NORMAL AND WE WERE ABLE TO DRIVE HOME. ACCORDING TO THE FORD DEALERSHIP, THE ELECTRONIC THROTTLE BOX HAS TO BE REPLACED. THIS VEHICLE IS ONLY 3 1/2 YEARS OLD WITH 29,000 MILES. THIS SHOULD NOT HAVE OCCUERED. THIS PARTICULAR PART IS NOT ON FORDS CUSTOMER SATISFACTION PROGRAM. THE PART IS DEFECTIVE AND FORD IS REPLACING THEM ON OTHER VEHICLES BUT NOT ON THE FORD EXPLORER.