NHTSA Complaint #11376441 — 2013 FORD EXPLORER

I MOTHER OF 3 (15, 13 & 11) & WIFE GOT INTO A MAJOR CAR ACCIDENT ON NOVEMBER 17TH, 2020 AT ABOUT 8:10AM DRIVING SOUTH ON THE WHITESTONE EXPRESSWAY SOUTH A HIGHLY TRAFFICKED HIGHWAY WITH 4 DRIVING LANES. POLICE REPORT NO. 2020-109-2709. I EXPLAINED TO ALL INSTANCES INCLUDING POLICE, PARAMEDICS, TOW COMPANY, CAR INSURANCE, FORD AUTO DEALER, REPAIRING SHOP, ETC. THAT MY CAR SIMPLY FAILED ME. I SUDDENLY LOST 100% CONTROL OF THE DIRECTION OF THE CAR AND I WAS FORCED INTO INVADING ALL THE LANES TO MY LEFT AS I WAS DRIVING ON THE FAR-RIGHT SIDE. I AM AN EXPERIENCED DRIVER FOR OVER 30 YEARS I WAS TOTALLY AWARE AND FOCUSED ON REGAINING CONTROL OF THE VEHICLE, BUT IT WAS SIMPLY NOT POSSIBLE, THE CAR SPUN OUT AND I GOT EVENTUALLY HIT ON THE BACK REALLY STRONG. THE FORD MOTOR COMPANY HAS ISSUED SEVERAL RECALLS RELATED TO THE MECHANICAL FAILURE OF THE REAR TOE LINKS THAT INCREASE THE RISK OF A CRASH. THIS REPAIR WAS PERFORMED TO MY CAR AN EXPLORER BY THE STAMFORD FORD LINCOLN SFL ON AUGUST 11TH, 2020 BUT THE MOST RECENT RECALL I FOUND OUT JUST YESTERDAY NOV 23RD THAT WAS ISSUED ON OCTOBER 30TH, 2020 (NO COMMUNICATION WAS SENT TO ME BY EITHER THE AGENCY OR THE FORD MOTOR CORPORATION). IT IS MY CIVIL DUTY TO COMMUNICATE THIS TO THE COMMUNITY TO AVOID THIS FROM HAPPENING TO OTHERS, ANYONE THAT OWNS A FORD EXPLORER 2013-2017 COULD DIE AT ANY TIME FOR THIS ONGOING UNRESOLVED ISSUE BY FORD. EVERY FAMILY DESERVES TO DRIVE A SAFE CAR. PRESENTLY, I AM RUNNING THE RISK THAT MY CAR GETS TOTALED BY THE CONCLUSIONS OF THE STAMFORD BODY REPAIR SHOP THAT WORKS ALONG WITH THE SFL IN WHICH CASE I SIMPLY MIGHT NEVER GET THE EXPLANATIONS THAT I DESERVE FOR THE MECHANICAL FAILURE AND I WILL BE ALSO LOSING THOUSANDS OF DOLLARS IN THE NEED TO GET A SAFE CAR TO DRIVE FOR MY FAMILY. REQUESTING KINDLY YOUR HELP TO INVESTIGATE THIS FURTHER. DMV CT MENTIONED I SHOULD SEEK YOUR HELP ON THE MATTER.