NHTSA Complaint #10908822 — 2009 TOYOTA SIENNA

THE SLIDING SIDE DOORS' (BOTH) CABLES SNAPPED WITHIN 3 WEEKS OF EACH OTHER. EARLIER, AND WHILE STILL UNDER WARRANTY, THE LOCKING MECHANISMS FAILED TO WORK AND WOULD ALLOW THE DOOR TO OPEN ON ITS OWN WHILE I WAS DRIVING. THIS WAS VERY DANGEROUS. BOTH DOORS WERE FIXED BY THE TOYOTA DEALER AT NO COST TO ME. WHEN MY SIENNA HAD 118000 MILES THE PASSENGER SIDE SLIDING DOOR MADE A GRINDING TYPE NOISE AND THEN I HEARD A SNAP. THE DOOR'S CABLE SNAPPED. I IMMEDIATELY TOOK IT TO TOYOTA DEALER AND THEY SAID THAT EARLIER YEAR MODELS WERE COVERED AND REPAIRED BY TOYOTA AT NO COST TO THE OWNER. THEY WOULD FIX MINE FOR ABOUT $1,300 DOLLARS. I DID NOT HAVE THE MONEY AND THE DEALER MADE MY DOOR A "MANUAL" DOOR. THREE WEEKS LATER THE SAME EXACT SEQUENCE OF EVENTS OCCURED TO THE DRIVER'S SIDE SLIDING DOOR. NOW BOTH OF MY ELECTRIC SLIDING DOORS ARE "MANUALLY" OPERATED. IT WOULD COST ME $2,600 DOLLARS TO REPAIR BOTH DOORS. IF EARLIER YEAR TOYOTA SIENNA DOORS ARE COVERED BY AN EXTENDED WARRANTY AT NO COST TO THE CONSUMER, WHY IS MY SIENNA 2009 NOT COVERED BY THIS EXTENDED WARRANTY??? IT IS OVIOUS THAT IT IS A MANUFACTURER'S DEFECT AND AS SUCH THIS DEFECT SHOULD BE REPAIRED BY THE TOYOTA DEALER AT NO COST TO CONSUMER.