NHTSA Complaint #10908671 — 2012 FORD F-150 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

Complaint Details

ODI Number	10908671
Vehicle	2012 FORD F-150
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Date of Incident	September 8, 2016
Date Filed	September 22, 2016
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 2 MPH, THE REAR DEFROSTER BECAME INOPERABLE AND MELTED THE RUBBER STRIP. IN ADDITION, THE REAR PASSENGER GLASS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER AND REAR GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

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