NHTSA Complaint #10908584 — 2011 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10908584
Vehicle	2011 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2016
Date Filed	September 21, 2016
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

DRIVER SIDE DOOR LOCK FAILED AND SHORTLY THEREAFTER THE FRONT PASSENGER DOOR LOCK ALSO FAILED. WE HAVE OWNED A TOTAL OF FIVE PRIUS VEHICLES SINCE 2007 AND HAVE NEVER EXPERIENCED THIS PROBLEM BEFORE THIS DUAL FAILURE. JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE AND INFO GATHERED DURING INTERNET RESEARCH IT APPEARS THIS IS A WIDESPREAD PROBLEM, MOST LIKELY DUE TO POOR QUALITY OR DEFECTIVE DOOR LOCK ACTUATORS. A GOOGLE SEARCH (TOYOTA PRIUS "DOOR LOCK" FAILURE) RESULTED IN A QUARTER MILLION RESULTS.

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