NHTSA Complaint #10908540 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10908540
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	September 15, 2016
Date Filed	September 21, 2016
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY WIFE'S 2012 FORD FOCUS SEL DRIVER SIDE REAR DOOR WON'T CLOSE. MY WIFE WAS DRIVING TO WORK ON A BLVD. GOING STRAIGHT AND THE CAR COMPUTER STARTED TO DING DING DING... THE MESSAGE STATED THE DRIVER SIDE REAR DOOR WAS OPEN, NOW THE DOOR WON'T STAY CLOSED. WE KEEP THE REAR DOOR CLOSED WITH BUNGEE CORDS NOW. LUCKILY SHE DIDN'T DIDN'T HAVE A REAR SEAT PASSENGER AT THE TIME. THERE SEEMS TO BE A DISCONNECT BETWEEN THE BRAIN AND THE BODY WHEN TALKING ABOUT FORD CUSTOMER SERVICE, FORD RECALL HQ., AND MY LOCAL FORD DEALER. IT ALL SOUNDS GOOD ON THE PHONE BUT THE RUBBER AIN'T MEETING THE ROAD ON ANYTHING ACTUALLY GETTING DONE. ANYTHING.

Related Complaints for the 2012 FORD FOCUS

Other STRUCTURE:BODY Complaints

#11634193 — January 5, 2025 — Back passenger door fails to latch when closed.

#11587539 — May 7, 2024 — The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford F...

#11520873 — May 8, 2023 — After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The deale...

#11500494 — January 6, 2023 — The rear driver side door latch will not latch and stay closed. The door swung open while I was driving. it has not b...

#11500223 — January 4, 2023 — The vehicle was being towed by a Class A RV using a manufacturer approved towing system. All connections and safety m...

Recent Complaints for the 2012 FORD FOCUS

#11712593 — FUEL/PROPULSION SYSTEM — January 22, 2026 — After receiving program #24N07 on 12/04/2024, my 2012 ford focus was stalling out while downshifting to stops and aft...

#11709317 — STEERING — January 7, 2026 — Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highw...

#11708909 — POWER TRAIN — January 5, 2026 — I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle ex...

#11707435 — ENGINE — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...

#11707435 — STEERING — December 29, 2025 — the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...