NHTSA Complaint #10908271 — 2013 FORD FOCUS

MANY PROBLEMS WITH THIS FORD FOCUS.1ST PROBLEM I HAD WAS A YEAR AFTER I BOUGHT THE VEHICLE THE FUEL PUMP WAS LEAKING.I NOTICE BECAUSE MY CAR WAS PARKED AND IT SMELLED LIKE GASOLINE INSIDE THE VEHICLE.2ND INCIDENT HAPPENED A YEAR LATER. I WAS DRIVING HOME FROM WORK WHEN CAR JUST SHUT OFF ON THE ROAD. I WAS SO SCARED.I WAS IN NOTION BARELY MOVE TO THE SIDE OF THE ROAD ON RT 50.THAT WAS SO SCARY I COULD HAVE DIED.I HAD TO TOW THE CAR TO GET SERVICED AT SHEEHY FORD. THEY GAVE ME THE CAR BACK AGAIN AND IT HAPPENED AGAIN ON THE ROAD ON MY WAY TO WORK. AT THAT TIME I TOWED IT AGAIN BUT TO KOONS FALLS CHURCH.LOOKED AT THE VEHICLE AND DIDN'T FIND ANYTHING EITHER UNTIL I GOT UPSET AND THEY TOLD ME TO GO FOR A TEST DRIVE WITH THE MECHANIC AND IT HAPPENED WHILE ON THE TEST DRIVE. THE MECHANIC STATED TO KEEP THE CAR RUNNING SO HE CAN PLUG IN THE MACHINE THAT READS THE PROBLEMS ON THE VEHICLE. HE ALSO STATED THAT ONCE YOU TURN OF THE CAR AND YOU TURN IT BACK ON THAT IT WOULD RESET IT SELF AND THAT'S WHY THEY DIDN'T KNOW THAT TCM OR TMC CONTROL NEEDED TO BE REPLACED. THIS WAS VERY SCARY FOR ME.NOW FOR THE PASSED 3 WEEKS I HAVE BEEN DEALING WITH A STATIC /POPPING NOISE /SOUND THAT COMES FROM THE VEHICLE WHEN I'M DRIVING & WHEN THE VEHICLE IS PARKED, THE KEY IS OUT THE IGNITION.I TOOK IT TO SHEEHY SINCE THAT'S WHERE I BOUGHT THE VEHICLE. THEY PROVIDE THE WORST SERVICE ON THE VEHICLE. BCUZ THEY HAD MY CAR FOR 4 DAYS AND DIDN'T PROVIDE ME WITH A LOANER AND HAD THE AUDACITY TO TELL ME THAT THE MASTER TECH WAS ON VACATION AND I WOULD HAVE TO WAIT STILL WITH NO LOANER VEHICLE.THE RADIO IS COMPLETELY OFF AND THEY WANT ME TO PAY OUT OF POCKET TO FIX IT.IT HAS JUST GIVEN ME PROBLEM AFTER PROBLEM IS MANUFACTURED PROBLEMS.I HAD SO MANY SAFETY ISSUES THAT SCARED ME.CAR SHUTTING OFF ON THE ROAD AND NOW MAKING LOUD POPPING/ STATIC NOISE WHERE I THOUGHT I MIGHT BE ELECTROCUTED.