NHTSA Complaint #10907616 — 2009 NISSAN MAXIMA

ME AND MY FAMILY WERE OUT OF TOWN OF A WEEKEND GETAWAY, NOT KNOWING THIS STEERING WHEEL LOCK SITUATION WAS ABOUT TO LEAVE US STRANDED OUT OF TOWN AND RUIN A PLANNED OUT WEEKEND. BASICALLY WE ARRIVED TO OUR DESTINATION AS PERFECT AS CAN BE, PARK THE CAR AND ME AND MY FAMILY LEFT MY 2009 NISSAN MAXIMA PARKED FOR A FEW HOURS AS WE ENJOYED OURSELVES. WHEN RETURNING TO THE CAR IS WHEN THE PROBLEM BEGAN AND SENSE OF WORRY HIT MY FIANCE AND KIDS FACES. THE STEERING WHEEL LOCKED AND WE HAD NO CONTROL OF THE CAR NO MORE. STRANDED AND TRYING TO FIGURE OUT WHAT WAS EXACTLY GOING ON WITH THE HELP OF GOOGLE AND YOU TUBE. A LOVELY MEMORABLE WEEKEND AWAY BECAME A NIGHTMARE IN A MATTER OF HOURS. VERY DISAPPOINTED IN NISSAN AFTER READING ALL THE SIMILAR COMPLAINTS AND MALFUNCTIONS INDIVIDUALS HAVE BEEN DEALING WITH AND NO SUPPORT OR RECALL FROM NISSAN. ME AND MY FAMILY WERE STRANDED IN A CITY WERE WE HAD NO FAMILY RELATIONS FOR SUPPORT IN AN EMERGENCY SITUATION. MY NISSAN STEERING LOCK SITUATION REALLY OPENED MY EYES TO THE DANGERS OF THIS. DEFINITELY RECONSIDERING WHAT TO DO WITH MY CAR AND MY NEXT PURCHASE. THANK GOD WITH THE SUPPORT OF A YOU TUBE VIDEO I WAS ABLE TO FOLLOW INSTRUCTIONS TO GET THE CAR STARTED AFTER A FEW HOURS OF TRYING FOR WHO KNOWS HOW MANY MORE TIMES. I DROVE STRAIGHT HOME AND NOW THE CAR SITS THERE NON RUNNING, STEELING WHEEL LOCKED. MY FAMILY WAS MY PRIORITY AND GETTING THEM HOME WAS A NECESSITY. THIS STEERING WHEEL LOCK REALLY PUT US AS PARENTS IN A DANGEROUS AND SCARED SITUATION FOR OURSELVES AND CHILDREN.