NHTSA Complaint #10907308 — 2011 KIA OPTIMA ENGINE

Complaint Details

ODI Number	10907308
Vehicle	2011 KIA OPTIMA
Component	ENGINE
Date of Incident	September 14, 2016
Date Filed	September 16, 2016
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS TOLD BY THE KIA DEALERSHIP THAT MY 2011 KIA OPTIMA NEEDS A NEW ENGINE. I WAS DRIVING DOWN THE HIGHWAY IN MIDDLE LANE. I TRIED TO ACCELERATE MY CAR AND MY ENGINE WAS MAKING A RATTLING NOISE AND THE OIL LIGHT STARTED FLICKERING ALL THE LIGHTS ON THE DASH CAME ON AND THE CAR STALLED. I HAD TO CALL A TOW COMPANY TO TOW MY CAR TO KIA. THE NEXT DAY KIA SAID I NEEDED A NEW ENGINE AND I MUST PROVE THAT I KEPT MAINTENANCE ON MY CAR BY PROVIDING THEM WITH ALL MY OIL CHANGE RECEIPTS. I HAVE NO CAR NOW AND I NEED TO GET TO WORK AND GET MY KIDS TO SCHOOL.

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