NHTSA Complaint #10906919 — 2012 FORD FOCUS

DOOR LATCHES BAD ON CAR HAVE HAD TWO OCCACIONS WHERE THEY GO FAULTY, FIRST TIME WAS A COUPLE OF YEARS AGO BOTH THE DRIVERS DOOR LATCH WENT BAD, THE CAR WAS NOT IN MOTION WHEN I FOUND OUT, AND I WAS UNDER THE WARRANTY TO FIX THE PROBLEM SO I NEVER COMPLAINED. THE SECOND TIME I WAS DRIVING WITH MY DOG IN THE BACK SEAT AND THE DOOR SWINGS OPEN, I WAS VERY SHOCKED FROM THE SITUATION BECAUSE MY DOG NEARLY FEEL OUT, MY FIRST THOUGHT WAS IT WAS MY FAULT I DID NOT CLOSE THE DOOR, BUT WHEN I WENT TO SHUT THE DOOR IN THE BACK THE LATCH WOULD NOT CLOSE, I KNEW AT THIS POINT WHAT WAS GOING ON BECAUSE OF MY FIRST EXPERIENCE. THIS TIME I WAS NO LONGER UNDER WARRANTY AND HAD TO PAY OVER 500 DOLLARS TO FIX. THAT WAS THE SECOND TIME THIS HAPPENS TO ME AND IVE HEARD OTHER PEOPLE THAT OWN FORD FOCUS CARS THAT THEY HAVE EXPERIENCED SIMILAR PROBLEMS. ON BOTH DRIVERS DOOR. SEEMS LIKE FRAUD IF YOU ASK ME