NHTSA Complaint #10906467 — 2010 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10906467
Vehicle 2010 TOYOTA TUNDRA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 83,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I BOUGHT A 2010 TOYOTA TUNDRA NEW. I RECENTLY NOTICED SIGNIFICANT RUST IN THE BED OF MY TRUCK. AFTER SOME RESEARCH I DISCOVERED THAT THE RUST IS ALSO IN THE FRAME OF MY TRUCK. I HAVE FOUND THAT THERE ARE MULTIPLE CASES OF TOYOTA TRUCKS WITH THIS SAME ISSUE. THERE HAVE BEEN RECALLS AND CLASS ACTION LAWSUITS FILED AGAINST TOYOTA FOR THIS SAME PROBLEM. HOWEVER MY MODEL AND YEAR ARE NOT INCLUDED IN THESE. I TOOK THE TRUCK TO TOYOTA AND THEY SAID YES THIS IS A PROBLEM WE KNOW ABOUT HOWEVER YOURE OUT OF THE 5 YEAR WARRANTY PERIOD AND WE WILL NOT COVER THE DAMAGE. THE PROBLEM WITH THE WARRANTY PERIOD IS THAT THE START OF THE ISSUE IS COMPLETELY HIDDEN AND THERE'S NO WAY TO KNOW YOU HAVE A PROBLEM UNTIL IT'S TOO LATE AND YOU'RE OUT OF WARRANTY. THE FRAME OF MY TRUCK IS QUITE RUSTED AND WILL CAUSE SAFETY ISSUES IN THE NEAR FUTURE. THERE ARE TWO DISTINCT RUST SPOTS IN THE BED WHERE THE FRAME ATTACHES TO IT. THE ONE SPOT WHICH IS WORSE ACTUALLY HAS A HOLE IN THE METAL BOTTOM OF THE BED. I CAN'T GET PICTURES OF THE FRAME OF THE TRUCK BUT I DID INCLUDE PICTURES OF THE TWO RUST SPOTS IN THE BOTTOM OF THE BED. THE TWO SPOTS ARE LOCATED TOWARD THE CAB AND ARE IN THE SAME SPOT OF THE BED BUT ON OPPOSITE SIDES. I LIVE IN A VERY DRY CLIMATE SO FLOODING AND HUMIDITY ARE NOT THE CAUSE OF THIS RUST. YOU CAN TELL FROM THE LOCATION OF THE SPOTS THAT THIS IS A MANUFACTURER DEFECT.

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