NHTSA Complaint #11672458 — 2010 TOYOTA TUNDRA

I am writing to formally bring to your attention a troubling situation I have encountered regarding the purchase of a vehicle that I believe constitutes fraud. On [XXX], I, [XXX] , purchased a 2010 Toyota Tundra from Beaverton Car Company in Beaverton, Oregon. I agreed to a high-interest loan, expecting to refinance the vehicle shortly thereafter. However, upon attempting to trade the vehicle on September 13, 2024, I learned that the outstanding loan balance exceeded the truck's value due to an illegal odometer rollback. The dealer informed me that the odometer had been rolled back prior to the auction from which they acquired the vehicle; at the time of sale, it displayed 81,000 miles but had actually accrued 268,000 miles. Despite signing the CARFAX indicating a “potential odometer rollback,” I was misled regarding the vehicle’s actual mileage. This significant discrepancy has caused financial distress and I believe it breaches legal statutes regarding odometer accuracy. Given the dealership’s dishonesty and the impact on my financing arrangements, I am seeking a full refund for the vehicle. I appreciate your attention to this matter and look forward to your guidance on how to proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)