NHTSA Complaint #11561391 — 2010 TOYOTA TUNDRA

My 2010 Toyota Tundra is like new and only has 56,000 miles on it. I ordered new tires and when I brought it to have the tires installed I was told me the frame was rusted through and they couldn’t lift it off the ground. They were concerned with me driving it and suggested that I bring it to my Toyota dealership and see what they could do. The dealership said there was nothing they could do because there was no recall on my vehicle. I asked if they could look at it to see it was safe to drive, and was told there would be a $167 to just look a my vehicle. I called Toyota Customer Service (800-331-4331) to complain and opened case# 23122000824. I called a frame shop to make an appointment to have it looked at and was told that they get lots of Tundra’s in with rotted frames. Apparently Toyota is ignoring this problem. They had an issue with rusted frames on the Toyota Tacoma and they issued a recall.