NHTSA Complaint #10905102 — 2016 NISSAN ROGUE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10905102
Vehicle 2016 NISSAN ROGUE
Component STEERING
Date of Incident
Date Filed
Mileage 998 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE

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