NHTSA Complaint #11496322 — 2016 NISSAN ROGUE

Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley [email protected] Joseph Kelley or Rebecca fitzgerald