NHTSA Complaint #10904656 — 2003 FORD WINDSTAR WHEELS

Complaint Details

ODI Number	10904656
Vehicle	2003 FORD WINDSTAR
Component	WHEELS
Date of Incident	August 29, 2016
Date Filed	September 8, 2016
Mileage	119,863 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT PASSENGER WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FAILURE WAS INCLUDED IN THE RECALL; HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR DUE TO THE MANUFACTURER'S REFUSAL TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,863. UPDATED 10/18/16*LJ *TR

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