NHTSA Complaint #10903323 — 2014 FORD FIESTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10903323
Vehicle 2014 FORD FIESTA
Component ENGINE
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TRANSMISSION CONTROL MODULE HAS BEEN A RECALL ON MY CAR SINCE 3 MONTHS AFTER MY PURCHASE. EVERYTIME I TAKE THE CAR IN TO BE SERVICED THEY ALL SAY THE SAME THING "NOTHING IS WRONG" BUT I HAVE MY CARS VEHICLE HEALTH REPORTS THE PAST YEARS AND THEY ALL SAY THE RECALL IS AN ERROR MY CAR HAS LEFT ME ON THE SIDE OF THE ROAD HAVING TO BE TOWED, ALSO HAD THEM SUGGEST BUYING A NEW BATTERY AFTER A YEAR IS RIDICULOUS, ALSO THE FAN MOTOR ON THE CAR HAS BEEN REPLACED 2 TIMES AND THE VEHICLE STILL OVERHEATS TODAY AS WE SPEAK. I BOUGHT THIS CAR BRAND NEW AND IT HAS BEEN A AWFUL WORRY EVERYDAY DRIVING WILL IT OVERHEAT OR IS THE TRANSMISSION GOING TO GO TODAY? I BELIEVE THIS CAR HAS BEEN A LEMON FROM THE DAY I BOUGHT IT. FORD HAS ALSO ACCEPTED THEIR PART IN THE TRANSMISSION BY OFFERING TO EXTEND THE WARRANTY FROM 36000 TO 150000. THEY KNOW THIS IS A PROBLEM. FORD IS HAVING ME TAKE MY CAR TO DEALERS ALL OVER TRYING TO GET THEM TO FIX THE TRANSMISSION ALL OF THE DEALERS SAY THE SAME THING NOTHING IS WRONG. I WOULD LIKE THE PEACE OF MIND I DESERVE FROM MY NEW CAR PURCHASE I PAY MY PAYMENT EVERY MONTH WHY CANT I HAVE THAT PEACE OF MIND? I HAVE TO LEAVE WORK EVERYTIME THEY WANT ME TO TAKE THE CAR ELSEWHERE AND I BOUGHT THIS CAR FOR PEACE OF MIND. WHY IS IT NO ONE WANTS TO DO ANYTHING ABOUT IT. A LEMON IS A LEMON AND ANOTHER VEHICLE SHOULD BE OFFERED OR SOMETHING THIS IS NOT RIGHT. 2 YEARS OF THIS CONSTANT BATTLE OVER WHAT IS WRONG WITH THE CAR, WHY HAVE THE VEHICLE HEALTH REPORT OPTION IF YOU WANT ME TO IGNORE WHAT IT IS TELLING ME> I DON'T GET IT.

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