NHTSA Complaint #10902072 — 2005 JEEP LIBERTY

TRANSMISSION FAILED WHICH RUINED THE TRANSFER CASE. JEEP ALSO RECOMMENDS INSTALLING A TRANSMISSION COOLER. SO, WHY IS 2005 NOT COVERED? THEY TELL ME THE PARTS ARE OVER $4,600 NOT INCLUDING LABOR. IF IT WAS ONE YEAR NEWER IT WOULD ALL BE FREE. EXPLAIN THAT TO MYSELF AND THE OTHER OWNERS. 'Q1: HOW DO I KNOW IF I'M COVERED BY THE NEW CHRYSLER LIFETIME POWERTRAIN WARRANTY? 'A1: YOU'RE COVERED IF YOU'RE THE FIRST REGISTERED VEHICLE OWNER ' RETAIL OR LEASE ' IN U.S., PUERTO RICO AND THE VIRGIN ISLANDS. THIS APPLIES TO 2009 MODEL YEAR VEHICLES. AS WELL AS 2006, 2007 AND 2008 MODEL YEAR VEHICLES. 'Q2: WHAT DOES THE NEW POWERTRAIN LIMITED WARRANTY INCLUDE? 'A2: THE CHRYSLER LIFETIME POWERTRAIN WARRANTY COVERS THE COST OF ALL PARTS AND LABOR NEEDED TO REPAIR COVERED POWERTRAIN COMPONENTS ' ENGINE, TRANSMISSION AND DRIVE SYSTEM ' ON MOST NEW CHRYSLER, JEEP AND DODGE VEHICLES. 'Q3: WHAT POWERTRAIN PARTS AND COMPONENTS ARE COVERED? 'A3: GASOLINE ENGINE, TRANSMISSION AND DRIVE SYSTEMS (FWD, AWD, RWD OR 4WD). 'Q6: WHY DID CHRYSLER CHANGE ITS WARRANTY COVERAGE? 'A6: OUR CONFIDENCE LEVEL IN OUR VEHICLES IS VERY HIGH. OUR DEALERS ARE TELLING US THAT OUR PRODUCTS ARE THE BEST QUALITY THEY'VE SEEN IN A VERY, VERY LONG TIME ' MAYBE EVER. SO, WE'D LIKE TO TAKE THIS LEVEL OF CONFIDENCE AND SHARE IT WITH YOU, OUR CUSTOMERS. THIS NEW POWERTRAIN WARRANTY DEMONSTRATES OUR COMMITMENT TO YOU AS A CHRYSLER, JEEP OR DODGE CUSTOMER AND THE CONFIDENCE WE HAVE IN OUR ABILITY TO PRODUCE QUALITY, RELIABLE AND DURABLE VEHICLES. WE WANT YOU TO FEEL THAT SAME CONFIDENCE. IS THAT WHY YOU FIRED THE EXECUTIVE DEALING WITH QUALITY? 'Q15: WHAT DOES 'LIFETIME' MEAN? 'A15: LIFETIME MEANS LIFETIME.