NHTSA Complaint #10901903 — 2011 TOYOTA RAV4

REMEDY FOR WINDSHIELD WIPER ISSUE IS NOT BEING FIXED IN A TIMELY MANNER. IT HAS BEEN ALMOST A YEAR AND STILL NO REMEDY. THIS HAS BEEN ONE OF THE RAINIEST SUMMERS EVEN IN SOUTHERN ARIZONA WITH FLOODS AND RECORD RAINS AND I DON'T TRUST MY WIPERS ANYMORE BECAUSE THE RECALL SAYS THEY COULD STOP WORKING AT ANY TIME. I DON'T THINK THAT TOYOTA UNDERSTANDS THAT ARIZONA GETS RAIN--AND LOTS OF IT--AND THINGS RUST. NOTHING HAS HAPPENED TO MY WIPERS YET BUT IT'S BEEN ALMOST A YEAR SINCE THE RECALL AND NOTHING. VIN: [XXX] YEAR: 2011 MAKE: TOYOTA MODEL: RAV4 NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V577 RECALL DATE: SEPTEMBER 17, 2015 MANUFACTURER RECALL NUMBER: F1S SUMMARY: IN THE INVOLVED VEHICLES, WATER DRIPPING ONTO THE WINDSHIELD WIPER MOTOR LINK CAN, OVER TIME, CAUSE CORROSION AND WEAR AT THE WIPER MOTOR LINK JOINT. IN SOME CASES THIS COULD RESULT IN THE SEPARATION OF THE WIPER LINK FROM THE WIPER MOTOR CRANK ARM. SAFETY RISK: IF SEPARATION OCCURS, THE WINDSHIELD WIPERS COULD BECOME INOPERATIVE, WHICH COULD REDUCE DRIVER VISIBILITY AND INCREASE THE RISK OF A VEHICLE CRASH. REMEDY: TOYOTA IS CURRENTLY PREPARING THE REMEDY FOR THIS CONDITION. ONCE REMEDY PREPARATIONS ARE COMPLETE, TOYOTA WILL SEND AN OWNER NOTIFICATION LETTER BY FIRST CLASS MAIL TO OWNERS OF VEHICLES COVERED BY THIS SAFETY RECALL. ADDITIONAL DETAILS ON THE REMEDY WILL BE PROVIDED IN FUTURE COMMUNICATIONS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS RECALL DATA LAST REFRESHED: AUG 27, 2016 ADDITIONAL SAFETY INFORMATION INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR