NHTSA Complaint #10899551 — 2010 DODGE JOURNEY

IN JUNE 2016 I TOOK MY CAR TO BETTEHAUSEN DODGE IN TINLEY PARK, IL. THEY DID SOME REPAIRS AND SINCE THEN THE HORN GOES OFF BY ITSELF. THE CAR CAN BE PARKED WITH THE MOTOR OFF OR YOU COULD BE DRIVING IN TRAFFIC AND THE HORN WILL BLOW. I TOOK THE CAR BACK TO BETTENHAUSEN IN AUGUST 2016 THEY DID ANOTHER COMPUTER UPDATE AND THE HORN IS STILL GOING OFF BY ITSELF. THE HORN WAS FIND UNTIL I TOOK IT TO BETTENHAUSEN IN JUNE. ONCE THEY FINISHED WORKING ON IT THEY HORN BLOWS SPORADICALLY. AGAIN IN AUGUST 2016 I HAD MY CAR TOWED TO BETTENHAUSEN BECAUSE THE CAR BROKE DOWN. UPON BETTENHAUSEN REVIEWING MY CAR THEY STATED IT WAS THE HEATER HOSE, A GASKET AND THE ANTI FREEZE BOTTLE HAD A HOLE IN IT. IT COST ME $582.00 FOR THAT REPAIR. THE SERVICE DEPARTMENT ALSO INFORMED ME THAT I NEEDED FRONT AND REAR MOTOR MOUNTS BROKEN, FRONT AND REAR STRUTS BLOWN OUT, FRONT AND REAR BRAKE PADS AND ROTORS WARPED AND WORN, RIGHT REAR WHEELING BEARING EXCESSIVE NOISE. THESE ARE MAJOR REPAIRS AND WILL COST MAJOR MONEY. WHY DIDN'T BETTENHAUSEN INSPECT MY CAR THOROUGHLY IN JUNE WHEN IT WAS TOWED IN? I THINK THESE THINGS WERE WRONG WITH THE CAR IN JUNE BUT IT WAS INSPECTED BY THE SERVICE DEPARTMENT. SO I DROVE AROUND FOR MONTHS WITH ALL THIS WRONG WITH MY VEHICLE. WHAT IF I COULDN'T STOP, OR A WHEEL FELL OFF WHILE I WAS DRIVING THE EXPRESSWAY? IT WAS UNDER WARRANTY IN JUNE AND NOW IT IS NOT AND THESE ARE MAJOR SAFETY HAZZARDS.