NHTSA Complaint #10898760 — 2013 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10898760
Vehicle	2013 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	August 25, 2016
Date Filed	August 26, 2016
Mileage	38,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

WHILE TRAVELING AT NIGHT ON A 4 LANE HIGHWAY AT 70 MPH IN HEAVY TRAFFIC THE VEHICLE WENT INTO LIMP MODE WITHOUT WARNING OR ANY SYMPTOMS OF A POWER PROBLEM. WE HAD TO MOVE ACROSS FOUR LANES OF CAR AND TRUCK TRAFFIC WHILE RAPIDLY DECELERATING. LUCK AND SKILL PREVAILED TO AVOID A SERIOUS AND POTENTIALLY FATAL ACCIDENT. NO WARNING INDICATORS WERE DISPLAYED. SAFELY IN THE BREAKDOWN LANE THE VEHICLE CONTINUED AN APPROXIMATELY 1300 RPM IDLE AND WOULD MOVE AT ABOUT 15- 20MPH. I STOPPED THE VEHICLE AND THE ACCLERATOR PEDAL CONTINUED TO BE UNRESPONSIVE. I PLACED THE VEHICLE IN NEUTRAL WITH NO CHANGE IN THE ABILITY TO INCREASE RPM WITH THE ACCELERATOR. I SHIFTED BACK TO DRIVE AND NORMAL ACCELERATION FUNCTION RETURNED. WE DROVE ANOTHER 35-40 MINUTES WITHOUT FURTHER PROBLEMS. THE NEXT MORNING THE VEHICLE DROVE NORMALLY AND I TOOK IT TO THE VW DEALER. THEIR DIAGNOSTIC REVIEW SHOWED NO ISSUES AND NO MALFUNCTIONS WERE DETECTED.

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