NHTSA Complaint #10898541 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10898541
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	June 30, 2016
Date Filed	August 25, 2016
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THE VEHICLE REQUIRED ADDITIONAL EFFORT TO STEER. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER ASSIST IN THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 10/06/16*LJ *TR

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