NHTSA Complaint #10897504 — 2014 FORD FIESTA

2014 FORD FIESTA 1.6L WITH " POWER SHIFT " DUAL CLUTCH 6 SPEED TRANSMISSION PURCHASED THIS VEHICLE IN APRIL 2016, USED WITH 36,675 MILES FORD FACTORY CERTIFIED ( CP0 ), WITHIN 1200 MILES THE TRANSMISSION WOULD SLIP AND SHUDDER UP HILLS, DEALER PREFORMED AN ADAPTIVE RELEARN ON THE TCM, CORRECTED THE PROBLEM FOR A SHORT PERIOD OF TIME. SHUDDER AND GRINDING NOISE IN REVERSE, THEN AS WELL AS IN FORWARD GEARS HAPPENED APPROXIMATELY 3 MONTHS AND 10,00 MILES AFTER PURCHASE OF THE CAR. TOOK CAR BACK INTO DEALER AND DEALER STATED THE CLUTCHES FAILED THE REQUIRED TEST TO DETERMINE REPLACEMENT OF THE CLUTCHES AGAIN. ( CLUTCHES WERE REPLACED AT 28K MILES WITH PREVIOUS OWNER). DEALER STATED THEY WOULD ORDER THE CLUTCHES AND NOTIFY WHEN THEY ARE AVAILABLE FOR REPLACEMENT. THIS WAS AUGUST 11TH 2016 THE CAR HAD 47,268 MILES AT TIME OF SERVICE. THE DEALER NEVER ISSUED A RENTAL CAR EVEN WITH A PROBLEM AFFECTING THE TRANSMISSION WAS DETERMINED. THE INCIDENT THAT HAPPEN TODAY AUGUST 21ST 2016 THAT WARRANTED THIS COMPLAINT IS AS FOLLOWS. WHILE STOPED AT A STOP SIGN ON A RESIDENTIAL ROADWAY SHORTLY AFTER STARTING CAR, MY CAR FAILED TO SAY STOPED AND LUNGED INTO THE ROADWAY AND BROADSIDED A CAR AND THEN EVEN WITH THE BRAKES FULLY DECOMPRESSED THE CAR LURCHED FORWARD AGAIN STRIKING THE CAR AGAIN AFTER TRYING TO TURN AWAY FROM THE CAR TO PREVENT THE IMPACT. IMPACT WAS MINOR AS THE TRANSMISSION WAS CAUSING THE MOVEMENT AND MY BRAKES WERE FULLY DECOMPRESSED. THE CLASS ACTION LAWSUIT ADDRESSED THE INVOLUNTARY ENGAGEMENT OF THE TRANSMISSION CAUSING THE ISSUES OF LURCHING FORWARD WITHOUT USER INPUT. THERE IS NO OPEN RECALLS ON THIS VEHICLE. TO DATE NOTHING THAT FORD HAS DONE HAS CORRECTED THE PROBLEM PERMANENTLY AND THIS HAS CAUSED AN EXCESSIVE DEPRECIATION OF VALUE IN THIS VEHICLE. I PERSONALLY DO NOT FEEL SAFE OPERATING THIS CAR.