NHTSA Complaint #10897456 — 2016 MAZDA MAZDA6

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10897456
Vehicle	2016 MAZDA MAZDA6
Component	SEATS
Date of Incident	August 20, 2016
Date Filed	August 21, 2016
Mileage	80 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE FORWARD TILT OF THE HEADREST FORCES MY HEAD FORWARD IN AN UNSAFE AND UNCOMFORTABLE MANNER NO MATTER WHAT SEAT SETTINGS ARE USED. I HAVE SUSTAINED CHRONIC NECK AND UPPER BACK HEALTH ISSUES SINCE I BEGAN DRIVING MY NEW CAR. THE SEAT AND HEADREST DESIGN FORCE THE DRIVER INTO AN UNNATURAL POSTURE THAT GIVES NO BACK SUPPORT AND BUMPS THE HEAD FORWARD AND DOWNWARD FACING. THE CONSTANT STRAINING TO WHILE DRIVING THIS CAR IS NOT ONLY UNSAFE BUT IT IS CAUSING CHRONIC INJURY. I DO NOT HAVE AN UNUSUAL BODY TYPE, I AM FIT AND OTHERWISE HEALTHY AND THIS AGGRAVATION DOES NOT HAPPEN IN ANY OF MY OTHER (OLDER) VEHICLES.

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