NHTSA Complaint #11510423 — 2016 MAZDA MAZDA6

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11510423
Vehicle	2016 MAZDA MAZDA6
Component	SEATS
Date of Incident	February 6, 2023
Date Filed	March 6, 2023
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2016 Mazda Mazda6. The contact stated that the driver’s seat was previously moved backward; however, when her daughter attempted to move the seat forward to drive the vehicle, the seat remained stuck in the rearward position. The vehicle was taken to an unknown dealer, who informed the contact that the wire connecting the seat motor to the seat track had fractured. The dealer informed the contact that the entire seat assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

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