NHTSA Complaint #10897408 — 2009 NISSAN MAXIMA

TURNED CAR OFF TO GO INTO POST OFFICE. RETURNED AND IT WOULDN'T DO ANYTHING. WENT HAD NEW BATTERY PUT IN KEY PAD. STILL NOTHING. CALLED NISSAN FOR SUGGESTIONS. NONE GIVEN. HAD TO HAVE TOWED TO NISSAN. AFTER THEY CHECKED WAS TOLD STEERING LOCK UNIT HAD INTERNAL FAILURE. NEVER HEARD OF THIS PROBLEM BEFORE AFTER OWNING SEVERAL CARS. A VERY EXPENSIVE REPAIR AND ONE THAT SHOULDN'T BE OCCURRING ON A 2009 MODEL CAR. I 'M VERY DISAPPOINTED WITH THIS CAR SINCE I HAD HEARD SO MANY GOOD THINGS ABOUT IT. I GAVE UP ON CADILLAC'S TO GET A NISSAN. SURE BELIEVE I MADE A BIG MISTAKE. THERE ARE OTHER LITTLE QUIRKS THAT HAVE BOTHERED ME. I'M ON MY THIRD CAR BATTERY. BOUGHT THE LAST ONE IN APRIL 2014.THE KEY PAD LOCKS HAVE TO BE CHANGED EVERY YEAR. THE ORIGINAL PAINT JOB IS VERY SHALLOW. THE MOST IMPORTANT IS THE REPLACEMENT OF THIS STEERING LOCK UNIT.