NHTSA Complaint #10896663 — 2008 FORD ESCAPE HYBRID

THE VEHICLE STALLED AND LOST ALL POWER TO THE ENGINE WITH A "PULL OVER SAFELY" SIGN WHILE ON THE FREEWAY BACK IN SEPTEMBER 2013 WHEREIN I WAS TOLD TO HAVE THE COOLING PART FOR THE HYBRID BATTERY REPLACED. I WAS TOLD THE PART WAS FAULTY. THE REPLACED PART HAD TO BE REPLACED AGAIN THAT SAME WEEK BY ANOTHER DEALERSHIP WITH FORD. FAST FORWARD TO TODAY, AND THE SAME RED TRIANGLE WARNING LIGHTS APPEARED AND THE PART NEEDS TO BE REPLACED AGAIN. THE WARRANTY FOR THE PART IS ONLY FOR 2 YEARS, BUT AFTER 3 YEARS WITH THE PART, THE DEALERSHIP IS TELLING ME IT NEEDS TO BE REPLACED AGAIN. I FIND THIS AGGREGIOUS IN NATURE AND A RACKET THAT FORD IS TAKING ADVANTAGE OF THEIR CUSTOMERS. THE MAKE AND MODEL WERE A PART OF A RECALL SPECIFIC TO THIS VERY ISSUE, BUT MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THIS RECALL, SO I'M OUT OF OPTIONS FOR FORD TO ADDRESS THIS ISSUE THEMSELVES, TELLING ME THAT IT IS OUT OF WARRANTY AND THEY WILL NOT ASSIST ME WITH THE REPLACEMENT/COSTS AND NOW I'M EXPECTED TO COME OUT OF POCKET AGAIN FOR THE SAME ISSUE. THE ORIGINAL SITUATION OCCURRED WHILE TRAVELING 70MPH ON THE I5 SOUTHBOUND NEAR LAKE ELSINORE, CA IN THE HOV LANE ON THE FREEWAY, AND TWO DAYS AGO IT WAS STATIONARY AND COULD NOT BE STARTED AFTER DRIVING IT THAT MORNING AFTER SITTING FOR ONE HOUR.