NHTSA Complaint #10896460 — 2012 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10896460
Vehicle	2012 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 16, 2016
Date Filed	August 16, 2016
Mileage	51,426 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I/WE HAVE HAD MULTIPLE OCCASIONS OF THE ENGINE FAILURE TO ACCELERATE WHILE IN A REGULAR DRIVING MODE. THE ENGINE WILL NOT CONTINUE TO RESPOND TO THE ACCELERATOR. THE VEHICLE WAS DRIVEN TO THE LOCAL FORD DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. TODAY I WAS ABLE TO PULL A CODE P2111 AND TOOK THAT IN. I WAS TOLD IT WAS A MALFUNCTIONING THROTTLE BODY. THIS APPEARS TO BE A PROBLEM THAT IS OCCURRING IN THIS AND SIMILAR VEHICLES. FORD HAS SAID THEY WILL NOT CORRECT THE PROBLEM. THE VEHICLE WAS BEING DRIVEN ON A LOCAL ROAD AT THE TIME OF THE CONDITION OCCURRED. WE PULLED INTO A PARKING LOT TO GET IT OFF THE STREET. AFTER PULLING THE CODE THE VEHICLE STILL WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TURNED OFF AND RESTARTED. UPON RESTART IT RAN CORRECTLY.

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