NHTSA Complaint #11185860 — 2012 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11185860
Vehicle	2012 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 18, 2019
Date Filed	March 11, 2019
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MONDAY, FEBRUARY 18, 2019 WHEN I STARTEDMY CAR I STARTED SMELLING A STRONG ORDER OF A NATURAL GAS SMELL COMING FROM MY CAR. IT GETS SO BAD THAT I HAVE TO ROLL DOWN THE WINDOWS AT TIMES. I CONTACTED FORD REGARDING THIS HOWEVER THEY SAID THATT SINCE ME CAR IS OUT OF WARRANTY IT WILL BE BE COVERED AND THERE ARE NO CURRENT RECALLS ON THIS VEHICLE. IT'S A CONSTANT GAS SMELL WHETHER I'M DRIVING, IDLING, OR PARKED. THIS IS NOT SAFE.

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