NHTSA Complaint #10895571 — 2012 HYUNDAI SONATA

ON AUGUST 06, 2016 I DISCOVERED A NOISE EMITTING FROM MY STEERING WHEEL. ON MONDAY AUGUST 08, 2016 I WENT TO MY HYUNDAI DEALERSHIP FOR AN OPINION. THE SERVICE TECHNICIAN/WRITER INFORMED ME THAT THERE IS A RUBBER BUSHING IN THE STEERING WHEEL COUPLER HAS STARTED TO SHOW SIGN OF DETERIORATION. THIS MUST BE REPLACED AT THE EARLIEST OPPORTUNITY. FAILURE TO DO SO IN A TIMELY MANNER WILL RENDER THE STEERING UNUSABLE. FAILURE OF STEERING CONTROL WILL CAUSE AN ACCIDENT. SUCH ACCIDENT WILL CAUSE BODILY INJURY AND OR DEATH. RESEARCHING THE SYMPTOM AND CAUSE ON-THE-INTERNET, I CAME ACROSS RECALLS AND CONCERNS BY HYUNDAI IN REGARD TO SAFETY ISSUES THAT WILL RESULT IN POWER STEERING LOSS THUS, INCREASING THE RISK OF A CRASH TO OTHERS AND SELF. IT MUST BE NOTED THAT HYUNDAI, IN THE PAST, ACTED PROACTIVELY TO PREVENT A RECALL...I HOPE THIS COMPLAINT WILL BE A CASE TO CONSIDER. COMPLAINTS FOR A 2012 YEAR VEHICLE WITH FAILED MOTOR DRIVEN POWER STEERING("MDPS") FLEXIBLE COUPLING. HIS VERY FIRST QUESTION AFTER DESCRIBING MY CONCERN IS "WHAT YEAR IS YOUR VEHICLE". ACCORDING TO THE HARBOR HYUNDAI TECHNICAL WRITER, THIS CONCERN IS NOW BECOMING A REGULAR OCCURRENCE. A COMPARATIVE OF A GOOD AND BAD (CHEWED-UP) MDPS COUPLING WAS SHOWN TO ME. THIS MDPS COUPLING SPACER SITS BETWEEN LIFE AND DEATH. THIS VEHICLE WAS BUILT IN FEBRUARY 2012. I TRUST, ALL COMPONENTS INSTALLED IN ITS ASSEMBLY WAS NOT PART OF 2011. THERE ARE MANY COMPLAINTS MADE TO THE DEALER THAT IS RELATIVE TO MY VEHICLE PERTINENT TO 2011 RECALLS. FEEL FREE TO ACCESS DATA HISTORY FROM HARBOR HYUNDAI, CA. THIS IS A BLANKET AUTHORIZATION TO ACCESS SERVICE, REPAIRS AND CONCERNS REPORTED. IN SOME CASES, THEY ARE STILL OUTSTANDING SUBJECT TO A REMEDY. I HOPE YOU OFFICE WILL CONSIDER THIS COMPLAINT AND START A RECALL PROCEDURE BEFORE LIVES ARE LOST