NHTSA Complaint #10894823 — 2012 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10894823
Vehicle	2012 FORD EXPLORER
Component	ENGINE
Date of Incident	March 2, 2015
Date Filed	August 10, 2016
Mileage	2 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

SINCE DAY ONE OF OWNERSHIP I SIGNALED TO THE SERVICE DEPARTMENT THAT I SMELL FUMES IN THE CAR WHILE USING CLIMATE ON HEAT OR COLD. THEY TESTED AND SAID ALL IS OK. AFTER 1 YEAR IT STILL HAPPENS EVERY TIME I USE CLIMATE, SOMETIMES MORE OBVIOUS THAN OTHER TIMES. NO SMOKE ENTERS THE CABIN, JUST A HEAVY ODOR. I ALWAYS HAVE TO OPEN THE WINDOW TO BE ABLE TO STAY IN THE CAR. WORRIED ABOUT LONG TERM EFFECTS ON MY FAMILY AND OUR FUTURE BABY. CALLED FORD EVEN TODAY TO ASK IF THEY HAVE ANY DOCUMENTATION ON THIS PROBLEM..SAID NO.

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