NHTSA Complaint #10893917 — 2015 JEEP CHEROKEE

FIRST OCCURRING IN THE FALL OF 2015, THE POWER LIFT GATE FAILED TO LATCH. IT WOULD NO LONGER RESPOND TO ATTEMPTS TO OPEN IT ELECTRONICALLY, AND INSTEAD REMAINED UNLATCHED. ANY PRESSURE PLACED AGAINST THE LIFT GATE FROM THE INSIDE RAISED THE LIFT GATE. WE HAD IT SERVICED, THE PROBLEM SEEMED TO BE FIXED, BUT AS OF 6 AUGUST 2016 WE ARE EXPERIENCING THE SAME PROBLEM AGAIN. THIS PROBLEM IS UNIQUE AND UNRELATED TO THE RECALL ISSUED IN DECEMBER OF 2015. WITH THREE DOGS THAT RIDE IN OUR VEHICLE WITH US, WE ABSOLUTELY CANNOT DRIVE WITH A LIFT GATE THAT DOESN'T CLOSE. ADDITIONALLY, THE ENGINE LAGS DANGEROUSLY BEHIND ACCELERATION SOMETIMES, LIKE WHEN DRIVING THROUGH AN INTERSECTION. IT WILL START TO ACCELERATE, THEN THE TRANSMISSION SEEMS TO DISENGAGE, AND THE VEHICLE LOSES POWER COMPLETELY FOR A FEW SECONDS BEFORE THE POWERTRAIN ENGAGES AGAIN. WE'VE ALREADY ALMOST BEEN IN TWO ACCIDENTS BECAUSE OF THIS PROBLEM.