NHTSA Complaint #10893818 — 2010 CHEVROLET EQUINOX

I RECEIVED A CHEVROLET 2010 EQUINOX FROM BOB'S SAYS YES SUPER STORE IN COLUMBUS,OHIO IN 2016.TWO WEEKS LATER WE HAD ENGINE PROBLEMS.WE INFORMED THEM AND GOT A DIAGNOSTIC AND BOB SAYS YES INFORMED ME THAT NOTHING WAS WRONG.A FEW WEEKS(APPROXIMATELY 4 WEEKS) GO BY AND WE TAKE IT BACK AND BOBS TELLS US THAT WE HAD TO PAY FOR A DIAGNOSTIC TEST.SO WE HAD THE STATE OF OHIO ATTORNEY GENERAL OFFICE INVOLVED.BOB SAYS YES AGREES TO A FREE DIAGNOSTIC TEST AND WHEN THEY FINALLY AGREED TO LOOK INTO THE PROBLEM THEY AGREED TO PAY THE $1000.00 OF THE $1600.00 OF WHICH $600.00 WE WOULD HAVE TO PAY.LATER DURING THE WEEK I CALL BOB SAYS YES TO GET A UPDATE ON THE REPAIRS AND THEY INFORM ME THAT THEY ARE GOING TO REPLACE THE ENGINE AND THE WORK COST MORE BUT THEY ARE NOT GOING TO CHARGE US MORE.APPARENTLY IF THEY ARE COVERING A RECALL THEN UNDER THE FACT IT IS A RECALL I SHOULD NOT BE PAYING ANYTHING SO I WILL BE CONTACTING THE OHIO ATTORNEY GENERAL ON THIS UPDATED INFORMATION.