NHTSA Complaint #10892863 — 2003 FORD WINDSTAR STRUCTURE:BODY

Complaint Details

ODI Number	10892863
Vehicle	2003 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	July 28, 2016
Date Filed	August 3, 2016
Mileage	273,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP IT IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRADLE FRACTURED DUE TO CORROSION AND THE RACK AND PINION WAS PROTRUDING THROUGH THE FRACTURED SITE. THE MECHANIC STATED THAT THE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 273,000.

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