NHTSA Complaint #10892747 — 2011 VOLKSWAGEN TIGUAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10892747
Vehicle	2011 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	July 25, 2016
Date Filed	August 3, 2016
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

REFERENCE TSB 15-12-01 (NHTSA 10045560) AND TSB 15-11-04 (NHTSA 10043276) WHERE THE TIMING CHAIN SENSOR FAILS PREMATURELY RESULTING IN TIMING CHAIN SLIPPAGE AND CATOSTROPHIC ENGINE DAMAGE. SEE VW COMPLAINT CASE # 160737061 WHEREBY VW DENIES FINANCIAL RESPONSIBILITY DUE TO VEHICLE MILEAGE. THIS IS A KNOWN AND RECURRING ISSUE TO A VEHICLE COMPONENT THAT IS DESIGNED TO LAST THE LIFE OF THE VEHICLE BY THE OEM'S ADMISSION. VW NEEDS TO EXTEND WARRANTY COVERSAGE FOR DAMAGES RELATED TO TIMING CHAIN SLIPPAGE TO A REASONABLE VEHICLE LIFE EXPECTANCY AND NOT A CONVENIENT LIFE EXPECTANCY.

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